For software houses & technical service providers
From client websites to complete architectures.
Rosetta Delivery – Management – Support brings development, integration, operations and support into one connected platform for the teams delivering client solutions.
Inside Rosetta
Explore the screenshots
Delivery / Process Designer
Real product views · demonstration screens · select to enlarge
The meaning of DMS has grown
Rosetta gives your business a shared foundation for creating client systems, operating them and improving them over time. Data management remains part of that foundation. The opportunity is the whole delivery lifecycle.
Turn a client brief into a connected solution: the website or application, the processes behind it, the integrations and the architecture it runs on.
Build a repeatable delivery practice.
Keep client environments, service connections, data flows and operational changes in context as the systems you deliver grow.
Make ongoing management part of the service.
Give support teams access to the working context behind a client system, from its data and process logic to service activity and operational history.
Build long-term support relationships.
Designed for the company delivering the work
Your clients buy a working service. Your team needs to understand how it is built, how it connects and what happens when something changes.
Rosetta connects those responsibilities so the knowledge created during development remains useful in management and support.
Follow a client engagementDevelop reusable processes, integration patterns and components while keeping each client's requirements and configuration distinct.
Connect the client-facing experience to its data, workflows, services and infrastructure, so delivery knowledge survives handover.
Use the same working foundation for maintenance, change requests, operational management and contracted support.
A platform for the complete solution
Bring client-facing development and the technical systems behind it into the same delivery conversation.
Deliver client-facing experiences backed by operational data and processes. Use dashboards, reports and forms as part of the solution your client actually uses.
Design process flows, coordinate actions and connect background work. Bring Python processing and SQL workflows into the wider application architecture.
Work across databases, APIs, file transfers, storage and messaging. Keep schemas, queries and transformations close to the services that depend on them.
Plan how components run across client environments. Connect distributed services through gateways and bring deployment and infrastructure operations together with CoolOps.
Use AI for investigation, drafting, process design and support. Shape agent workflows and local or hosted execution around the client's data and infrastructure requirements.
Keep service activity, execution history and technical context available for investigation. Help the support team understand the system they are responsible for.
SQL · Python · APIs · SFTP · S3-compatible storage · RabbitMQ · Redis
See the platform at work
Explore the Rosetta workspaces your team can use across delivery, management and support. Select any screenshot for a closer look.
Actual product captures from demonstration and test environments. Names, figures and statuses are examples.
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Delivery
Follow the logic across file and record loops, then connect it to the result your client needs.
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Delivery
Bring the planning conversation alongside the tenant parameters and implementation requirements.
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Delivery
Keep the working brief, script, input and output definitions, and validation together.
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Compose dashboards from data, charts and content for the people using the client solution.
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Management
Inspect the schema behind the application and keep field definitions close to the integration work.
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Management
Review resource usage, runtime capacity and service readiness from the operations workspace.
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Management
Keep the release channel, change reason and deployment result visible in the management workflow.
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Support
Follow a process trace and inspect the logs and payload behind the selected step.
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Support
Use a support workspace that keeps its scope and context visible alongside the conversation.
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Support
Review source files and their authorised history without leaving the workspace.
Each image shows a captured product state. A walkthrough can focus on the components and configuration relevant to your client project.
Your workspace. Their solution.
Rosetta is the delivery, administration and support workspace for your people. Your clients use the websites, portals and applications you deliver for them.
Bring the whole architecture into the design: client experiences, integrations, runtime components, hosting requirements and support responsibilities.
Agree tenant boundaries, hosting, access controls and resilience requirements as part of each deployment design.
Services · Data · Runtime
Services · Data · Runtime
Illustrative architecture. Each client solution has its own deployment design.
For the people behind the service
From the person scoping the engagement to the engineer handling a support call, keep the client solution in context.
Business owners & delivery leads
Bring discovery, technical delivery and the ongoing service into one engagement. Keep the scope grounded in what your team will build, manage and support.
Enlarge client planning
Solution architects & technical leads
Work through the dependencies between client interfaces, processes, data and infrastructure. Keep the operational design close to the implementation.
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Developers & integration engineers
Connect client-facing outputs to the data and processes behind them. Work with queries, workflows, files and service connections in a shared environment.
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Operations & support engineers
Start with service activity, execution history and the context behind a client environment. Connect the reported issue to the components that need attention.
Enlarge runtime trace
Screenshots show Rosetta demonstration and test workspaces. Explore more product views, or ask for a walkthrough of the components relevant to your project.
An example engagement
An illustrative project for a software house: a client needs a website and customer portal connected to their existing business systems.
Capture the journeys, user access, data sources and processes. Map the architecture and agree the delivery scope.
A shared technical briefCreate the client experience. Connect APIs and databases, orchestrate background work and prepare the deployment.
A connected client systemOperate the environment, review its integrations and manage changes as the client's requirements develop.
An ongoing management serviceInvestigate issues with the technical context available. Feed support findings into the next round of improvements.
A long-term client relationshipStart with a real piece of work
Bring a new build, an integration challenge or an existing client estate. We can work through where Rosetta fits your delivery practice and what an initial adoption should include.
Identify the client problem, the systems involved and the result your team needs to deliver.
Review the required components, hosting, security, AI usage and support model. Confirm availability and implementation work.
Use the engagement to establish patterns for delivery, operational management and ongoing support.
A few practical questions
Rosetta is aimed at software houses, development agencies, systems integrators and technical service providers. The primary users are the people designing, building, managing and supporting solutions for clients.
Delivery – Management – Support. Rosetta has grown from its data management foundation into a platform for the full client solution lifecycle. Data integration and governance remain central to that wider role.
Yes. The scope can start with a client website or portal and extend to applications, integrations, automated processes and the architecture behind them. The right mix of Rosetta components and custom development depends on the project.
Your delivery, administration and support teams use the Rosetta workspace. Client users interact with the websites, applications and operational interfaces you provide. Access and deployment boundaries are defined for each solution.
Rosetta provides the design, integration and operational workspace. CoolOps covers deployment and infrastructure operations. Gateways provide distributed connections and runtime services. Together they support a delivery architecture shaped around the client's environment.
No. AI assists selected work such as investigation, drafting and process design. Your team can still work directly with data, services and workflows. Local or hosted AI requirements should be agreed against the available deployment configuration.
Start with your team, the first client engagement and the services you intend to provide. We will discuss the required components, deployment, onboarding and support before agreeing the commercial scope.
Let's talk about your delivery practice
See how Rosetta could support the website, the systems behind it and the service you deliver after launch.
Request a project walkthroughOr email Glyn@GalaArch.com
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